Official Information

1one Privacy Policy – Data Protection & Security of Your Information

We are fully committed to protecting every member's privacy. Read this policy to understand how 1one handles your personal information with care.

Privacy Policy Introduction

At 1one, privacy is more than a legal obligation — it is the foundation of trust that shapes our relationship with every member. This Privacy Policy clearly outlines how we collect, use, store, and protect your personal information when you use our online gaming platform at 1one.pro.

By registering or using 1one's services, you agree to the terms set out in this document. We encourage you to read this policy in full so you understand your rights and how we handle data responsibly.

This Privacy Policy applies to all users who access the 1one.pro website, including registered members, casual visitors, and anyone using our mobile app.

1. Information We Collect

When you register and use 1one's services, we collect various types of information to ensure a safe and seamless gaming experience:

  • Personal Identification Information: Full name, date of birth, national ID or passport number, email address, and mobile phone number.
  • Financial Information: Bank account number, digital wallet details, deposit and withdrawal transaction history.
  • Technical Information: IP address, device type, operating system, web browser, and activity log data.
  • Geolocation Information: Estimated location based on IP address to ensure regional regulatory compliance.
  • Gaming Data: Betting history, win and loss records, and your gaming habits.
  • Communications: Any messages you send to our support team.

2. Purpose of Data Collection

All information collected is used solely for legitimate and responsible purposes:

  • Processing account registration and identity verification (KYC) in accordance with licensing requirements.
  • Processing deposits, withdrawals, and financial transactions securely.
  • Providing responsive and effective customer support.
  • Sending relevant promotional information and exclusive offers to members.
  • Monitoring account activity to detect any fraudulent attempts or unauthorized access.
  • Fulfilling legal compliance obligations and financial regulatory requirements.
  • Continuously improving 1one's products, interface, and services.

3. Data Encryption & Security

Your data security is our priority. 1one uses 256-bit SSL encryption technology to ensure all communication between your device and our servers is fully encrypted. Data stored in our databases is further protected with an additional encryption layer.

Our cybersecurity team monitors systems around the clock, 24 hours a day, 7 days a week, to detect and address any threats before they impact your account. We also conduct regular security audits by independent third parties to ensure our infrastructure remains up to date.

4. Sharing Information With Third Parties

1one will not sell, rent, or disclose your personal information to any third party without your consent, except in the following situations:

  • Payment Service Providers: Information required to process your financial transactions is shared only with trusted and verified payment providers.
  • Legal Requirements: If we are required by law, court order, or a relevant authority to disclose information.
  • Technology Providers: Technical vendors involved in operating our platform are bound by strict confidentiality agreements.

All third-party partners working with 1one are required to uphold data protection standards equivalent to or exceeding our own.

5. Your Privacy Rights

As a 1one member, you have certain rights regarding your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
  • Right to Erasure: You may request deletion of your data under certain circumstances permitted by law.
  • Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
  • Right to Data Portability: You may request that your data be transferred in a machine-readable format.

6. Cookies and Tracking Technologies

The 1one.pro website uses cookies and similar tracking technologies to enhance your experience. These cookies help us remember your preferences, analyse website usage patterns, and personalise the content displayed to you.

You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some features on our platform.

7. Data Storage & Retention Period

Your personal information is stored on secure servers located in certified data centers. We retain your data for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. After account closure, certain data may be retained for a maximum of 7 years to meet legal and regulatory compliance requirements.

8. Changes to This Privacy Policy

1one reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices or new legal requirements. Any material changes will be communicated to you via your registered email or a prominent notice on our website at least 14 days before the changes take effect.

We encourage you to review this page periodically to stay up to date on how we protect your privacy.

Effective Date

This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions.

Contact Us

Have questions about your privacy? Reach our team via 24/7 Live Chat or through the FAQ ours.

Trusted & Licensed

1one operates under an official licence and fully complies with international data protection standards.

Data Management Summary

An overview of data types, purposes of use, and retention periods at 1one.

Data Type Primary Purpose Retention Period
Identity Data (KYC) Identity verification, legal compliance 7 years after account closure
Financial Data Transaction processing, withdrawals, audits 7 years after transaction
Game History Activity records, compliance, analytics Throughout the active account period
Technical Data Security, fraud detection 90 days
Support Communications Complaint resolution, service improvement 3 years
Geolocation Data Regional regulatory compliance 30 days

Why Trust 1one

Our six core commitments to protecting the privacy and data security of every member.

256-bit SSL Encryption

Every piece of data transmitted between your device and 1one's servers is protected by military-grade SSL encryption — the highest standard in the industry.

No Data Selling

1one has never sold or rented member personal information to any third party for commercial purposes, and never will.

2-Factor Authentication

Our two-factor authentication (2FA) system adds an extra layer of security, ensuring only you can access your account.

Secure & Certified Servers

Your data is stored in ISO/IEC 27001-certified data centres with strict physical and digital controls, including 24/7 monitoring.

Full Member Control

You always have the right to access, correct, or request deletion of your data — full control stays with you, not us.

Regular Independent Audits

Our security and privacy practices are regularly reviewed by independent third-party auditors to ensure full compliance.

Ready to Play Safely?

Join over 500,000 members who trust 1one for a fun, fair, and fully protected gaming experience.

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