We are fully committed to protecting every member's privacy. Read this policy to understand how 1one handles your personal information with care.
At 1one, privacy is more than a legal obligation — it is the foundation of trust that shapes our relationship with every member. This Privacy Policy clearly outlines how we collect, use, store, and protect your personal information when you use our online gaming platform at 1one.pro.
By registering or using 1one's services, you agree to the terms set out in this document. We encourage you to read this policy in full so you understand your rights and how we handle data responsibly.
This Privacy Policy applies to all users who access the 1one.pro website, including registered members, casual visitors, and anyone using our mobile app.
When you register and use 1one's services, we collect various types of information to ensure a safe and seamless gaming experience:
All information collected is used solely for legitimate and responsible purposes:
Your data security is our priority. 1one uses 256-bit SSL encryption technology to ensure all communication between your device and our servers is fully encrypted. Data stored in our databases is further protected with an additional encryption layer.
Our cybersecurity team monitors systems around the clock, 24 hours a day, 7 days a week, to detect and address any threats before they impact your account. We also conduct regular security audits by independent third parties to ensure our infrastructure remains up to date.
1one will not sell, rent, or disclose your personal information to any third party without your consent, except in the following situations:
All third-party partners working with 1one are required to uphold data protection standards equivalent to or exceeding our own.
As a 1one member, you have certain rights regarding your personal information:
The 1one.pro website uses cookies and similar tracking technologies to enhance your experience. These cookies help us remember your preferences, analyse website usage patterns, and personalise the content displayed to you.
You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some features on our platform.
Your personal information is stored on secure servers located in certified data centers. We retain your data for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. After account closure, certain data may be retained for a maximum of 7 years to meet legal and regulatory compliance requirements.
1one reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices or new legal requirements. Any material changes will be communicated to you via your registered email or a prominent notice on our website at least 14 days before the changes take effect.
We encourage you to review this page periodically to stay up to date on how we protect your privacy.
This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions.
Have questions about your privacy? Reach our team via 24/7 Live Chat or through the FAQ ours.
1one operates under an official licence and fully complies with international data protection standards.
An overview of data types, purposes of use, and retention periods at 1one.
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Identity Data (KYC) | Identity verification, legal compliance | 7 years after account closure |
| Financial Data | Transaction processing, withdrawals, audits | 7 years after transaction |
| Game History | Activity records, compliance, analytics | Throughout the active account period |
| Technical Data | Security, fraud detection | 90 days |
| Support Communications | Complaint resolution, service improvement | 3 years |
| Geolocation Data | Regional regulatory compliance | 30 days |
Our six core commitments to protecting the privacy and data security of every member.
Every piece of data transmitted between your device and 1one's servers is protected by military-grade SSL encryption — the highest standard in the industry.
1one has never sold or rented member personal information to any third party for commercial purposes, and never will.
Our two-factor authentication (2FA) system adds an extra layer of security, ensuring only you can access your account.
Your data is stored in ISO/IEC 27001-certified data centres with strict physical and digital controls, including 24/7 monitoring.
You always have the right to access, correct, or request deletion of your data — full control stays with you, not us.
Our security and privacy practices are regularly reviewed by independent third-party auditors to ensure full compliance.